PRIVACY POLICY
We are committed to protecting your privacy on Smiletribe.com. Your use of the website signifies your assent to this Privacy Policy. We encourage you to go through the section in detail to understand how we obtain and use your data. We will be making changes to this policy from time to time, hence kindly check our website for the latest version.
How we collect information
We collect personal information when you make an account with us, purchase any products from us or sign up for our newsletters or promotions. This is data that you provide to us and it includes but is not limited to your name, number, mailing address, child’s name and age.
In addition, we may obtain certain information of customers from third parties. This may include updated delivery or address information from carriers and information (including name and email addresses) of possible referrals from customers.
We collect information on website usage through cookies. This information may include the URL, IP Address, purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to communicate with us. These cookies are used to give a better user experience to you.
You may, at any time write to us to remove your data from our records at hello@smiletribe.com. In case of referrals, the respective person may write to us.
What we do with information
We use your personal information for internal purposes such as loyalty offers, marketing and promotional activities, or we may reach out to you for feedback related to our products and service. We use information we collect from the Websites or otherwise to communicate with you, to process your orders, to provide an enhanced and more personalized interactive shopping experience, to facilitate your transactions with our third party marketing partners and to inform you of offers and discounts.
We are committed to protecting your privacy and we will never share any personal information with any third party unless it is to perform functions on our behalf including order fulfilment, delivery, data analysis, marketing and promotional assistance, payment processing, and customer service.
Like other websites, cookies help us keep track of the number of visitors to our website. We use a third- party tracking service that uses cookies and other tracking technologies to track non-personally identifiable information about visitors to our site in the aggregate. This information is analysed periodically, and it allows us to gauge the user experience and activity on our website. We may share the anonymous information gathered through use of cookies with our advertisers and/or business partners, to improve your browsing experience.
We may need to disclose your personal information when required by law or when we have a reason to believe that such action is necessary to comply with a judicial proceeding, a court order or legal process. We do not share your personal data with any other company for their own marketing purposes without your consent.
How we protect your information
We have partnerships with reputed payment gateways for order processing. For online purchases, sensitive information entered by you such as a credit card number is encrypted by them via SSL Technology. The payment gateway stores your card number in encrypted form for a limited amount of time, and we or our employees do not have access to this information. Further, w do not store PIN data or 3 – digit security codes.
Promotional e-mail
You can, at any time choose to subscribe out of our promotional communication. You may send a mail to hello@smiletribe.com with the subject as “UNSUBSCRIBE” providing your details (email, phone number) and you shall be promptly removed out of all promotional communication. However, this does not preclude you from receiving communication from us related to your order and delivery.
Cookies
You can set your browser not to accept cookies and to remove cookies from your browser. However, certain features of our website may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.